Privacy Policy

Our Privacy Commitment

At Xenoliravoth Financial Planning, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We believe transparency builds trust, so we've written this policy in clear language that explains our practices without legal jargon whenever possible.

Information We Collect

We collect various types of information to provide our financial planning services effectively and improve your experience with our platform:

  • • Contact information including name, email address, phone number, and mailing address
  • • Financial information such as income details, expenses, assets, and financial goals
  • • Communication records including consultation notes, emails, and service interactions
  • • Technical information like IP address, browser type, and website usage patterns

How We Use Your Information

We use your personal information for specific purposes related to providing and improving our financial planning services:

  • • Providing personalized financial consultations and analytical reviews
  • • Communicating with you about your account, services, and important updates
  • • Improving our services through analysis of user needs and feedback
  • • Complying with legal requirements and regulatory obligations
  • • Protecting against fraud and ensuring the security of our systems

Legal Basis for Processing

Under applicable privacy laws, we process your personal information based on several legal foundations:

Primary Legal Basis: We process your data primarily based on your consent and our legitimate business interests in providing financial planning services.

Information Sharing

We limit data sharing to specific circumstances necessary for service delivery and legal compliance:

  • • With service providers who assist in delivering our services under strict confidentiality agreements
  • • When required by law, regulation, or valid legal process
  • • With your explicit consent for specific purposes you've approved
  • • In connection with business transfers, mergers, or acquisitions with appropriate protections

Data Security Measures

We implement comprehensive security measures to protect your personal information including encryption, access controls, secure data transmission, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention Periods

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Specific retention periods vary based on the type of information and applicable legal requirements.

Your Privacy Rights

You have several rights regarding your personal information, which may vary depending on your location and applicable laws:

  • • Access to your personal information and details about how we use it
  • • Correction of inaccurate or incomplete personal information
  • • Deletion of your personal information in certain circumstances
  • • Restriction of processing in specific situations
  • • Data portability to transfer your information to another service
  • • Objection to certain types of processing of your personal information

Cookies and Tracking

We use cookies and similar technologies to improve your website experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

For detailed information about our cookie practices, please review our separate Cookie Policy available on our website.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website or direct communication.

Privacy Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us using the information below.

Xenoliravoth

101 Collins Street, Melbourne VIC 3000, Australia

Email Address: contact@xenoliravoth.com

Phone Number: +61 4 5645 7949

Last Updated: August 13, 2025